I placed an order by mistake, can I return it?

Yes, as long as your order was placed within the last 21 days, you can return part or all of your order for a refund. You will need your order number on hand and then get in touch with our lovely team to get it sorted.

There is an issue with the product I’ve purchased

Please speak to our team to get this resolved!

Can I return an item I’ve opened or used?

Unless the product has been damaged prior to receipt we are unable to refund or replace used or open items.

Do you charge for returns?

Unfortunately, you will have to cover the cost of the return, however, there is no additional charge to you beyond that.

How is my refund sent to me?

Once processed, you will receive your refund to the debit/credit card used to pay for the product.

When can I expect to receive my refund?

We aim to issue the refund within 48 hours of our team confirming the issue with your order, however, during busy times this may take a little longer.